Customer relationship management (CRM) strategies are as important to business today as they have ever been.  Retail is all about relationships and the strongest customer relationships are typically formed by retailers who have the best information about their customers. We’ve designed our CRM solutions to help you stay ahead of the curve and successfully meet the challenges that the market brings – helping you manage your customer relationships, from loyalty programs, to targeted marketing campaigns to instant promotional offers at POS.

Epicor CRM for Retail provides a 360 degree view of the customer enabling retailers to:

• Build and manage loyalty programs
• Execute and manage campaigns and promotions
• Analyze a rich database of customer and transaction information across sales channels
• Segment and manage lists
• Analyze and measure the impact of CRM efforts

With real-time connectivity across all sales channels, Epicor Retail CRM provides the functionality and enabling technologies you need to ensure an all around world-class customer experience.

For additional information, contact us at retailinfo@epicor.com